Privacy Policy

When you submit an enquiry or assessment request we collect the details you provide, such as your name, work email address, phone number, company name and the nature of your enquiry.

We also collect limited technical information automatically, such as browser type, device type and pages visited, which helps us understand how the site is used and keep it working correctly.

We use enquiry details to respond to you, prepare and schedule an assessment, and communicate about the services you asked about.

We use technical information to maintain, secure and improve the website. We do not sell personal information.

Information handled as part of a client engagement, including any protected health information, is governed by the agreement with that client rather than by this website policy.

Engagement data is accessed only by the assigned team, handled according to written requirements and processed inside client systems wherever possible.

We share information only with service providers who support our operations, such as hosting and communication providers, and only to the extent needed to deliver that service.

We may disclose information where required by law or to protect our legal rights.

Enquiry information is retained for as long as needed to respond and to maintain a record of our business relationship, then deleted or anonymised.

We apply access controls, staff training and documented handling procedures to protect information. No method of transmission over the internet is completely secure, so we encourage you not to include sensitive personal or patient details in a website enquiry.

You can ask us to access, correct or delete the details you submitted, or to stop contacting you, by writing to us using the details on our contact page.

Where local law grants additional rights over personal information, we honour those rights.

We may update this policy as our services or legal obligations change. The date above reflects the most recent update.